Privacy Policy

1. Introduction

Welcome to Erbaz Labs. We operate the website https://erbazlabs.site and provide custom software development, Android application development, and web application services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name — provided voluntarily through contact forms or inquiries.
• Communications: Messages or project requirements you send us via the website or email.
• Usage Data: IP address, browser type, pages visited, and time spent on pages — collected automatically.
• Cookies: Small data files stored on your device to improve website performance.

3. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide requested services
• Send project updates or relevant communications
• Improve and optimize our website and services
• Analyze website traffic and understand user behavior
• Comply with applicable legal obligations
• Prevent fraud and ensure platform security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited cases:

• Service Providers: Trusted vendors (hosting, analytics, email) who help us operate our website, under confidentiality agreements.
• Legal Requirements: When required by law or court order.
• Business Transfers: In case of a merger or acquisition, data may transfer as part of business assets.

5. Cookies & Tracking

Our website may use cookies to enhance your experience. These include essential cookies (for website functionality), analytics cookies (to understand visitor behavior), and preference cookies (to remember your settings).

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We use appropriate technical and organizational measures to protect your personal information, including HTTPS encryption and restricted access on a need-to-know basis.

7. Data Retention

We retain your personal information only as long as necessary:

• Contact form submissions: up to 2 years after last correspondence
• Project-related data: duration of engagement plus 5 years
• Analytics data: typically 26 months

Data that is no longer needed is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Request a portable copy of your data

To exercise any of these rights, please contact us using the details in Section 10.

9. International Users

Erbaz Labs is based in Pakistan and serves clients locally and internationally. If you access our website from outside Pakistan, your information may be transferred to and processed in Pakistan. By using our website, you consent to this transfer.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: erbazlabs@gmail.com

Website: https://erbazlabs.site